Privacy Policy

GB Adventure Club Ltd trading as The Great British Adventure Club (“GBAC”)

Introduction


GB Adventure Club Ltd (“GBAC”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services related to trips, guided walks, and wild camping experiences.


  1. Information We Collect

    1. We may collect and process the following personal data from you:

      1. Identity Data: name, date of birth

      2. Contact Data: email address, postal address, phone number

      3. Booking Data: details of your bookings and preferences

      4. Payment Data: payment information necessary to process your bookings

      5. Technical Data: IP address, browser type, device information, and browsing activity on our site

      6. Communication Data: correspondence and communications you send to us

      7. Health and Medical Data: information about your health, medical conditions, dietary requirements, allergies, or other relevant medical details required for your participation in Experiences. This information is collected only where necessary to ensure your safety and the safe operation of the Experiences.

  2. How We Use Your Information

    1. We use your personal data to:

      1. Process and manage your bookings and payments

      2. Communicate with you about your bookings, changes, or updates

      3. Provide customer support

      4. Assess your suitability for specific Experiences and ensure your safety

      5. Comply with legal and regulatory obligations

      6. Improve our website and services

      7. Send you marketing communications only if you have opted in

  3. Sharing Your Information

    1. We share your personal data, including relevant health and medical information, with third-party providers who operate the Experiences you book through us. This is necessary for the fulfilment of your booking and to ensure your safety during the Experience.

    2. We may also share data with payment processors, IT service providers, and regulatory authorities as required by law.

    3. We do not sell your personal data to third parties for marketing purposes.

  4. Data Security

    1. We implement appropriate technical and organisational measures to protect your personal data, including sensitive health and medical information, against unauthorised access, loss, or misuse.

  5. Data Retention

    1. We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

  6. Your Rights

    1. You have the right to:

    2. Access the personal data we hold about you

    3. Request correction of inaccurate data

    4. Request deletion of your data, subject to legal obligations

    5. Object to or restrict processing of your data

    6. Withdraw consent where processing is based on consent

    7. Request data portability

    8. To exercise these rights, please contact us at the details below.

  7. Cookies and Tracking

    1. Our website uses cookies and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information.

  8. Children’s Privacy

    1. Our services are not directed at children under 18 years old, and we do not knowingly collect personal data from children without parental consent.

  9. Changes to This Policy

    1. We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.


Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:


GB Adventure Club Ltd

Email: info@greatbritishadventureclub.co.uk