Terms and Conditions
GB Adventure Club Ltd trading as The Great British Adventure Club (“GBAC”)
Introduction
GB Adventure Club Ltd, trading as The Great British Adventure Club (“GBAC”, “we”, “us”, “our”), acts as an intermediary platform connecting customers (“you”, “your”) with third-party providers of trips, guided walks, and wild camping experiences (the “Experiences”). GBAC does not own, operate, or control any of the Experiences listed on our platform.
Booking and Payment
All bookings must be made through the GBAC website or authorised channels.
Full payment is required at the time of booking.
Your booking is only confirmed once full payment has been received and you have received a confirmation email from us.
Role of GBAC
GBAC acts solely as an agent for third-party providers of Experiences.
The contract for the provision of the Experience is between you and the relevant third-party provider.
GBAC is not responsible for the delivery, quality, safety, legality, or any aspect of the Experience provided by third parties.
Cancellations and Refunds
You may cancel your booking at any time by notifying us in writing.
Refunds will be issued as follows:
Full refund for cancellations made more than 30 days before the Experience start date.
50% refund for cancellations made between 14 and 30 days before the Experience start date.
No refund for cancellations made less than 14 days before the Experience start date.
No refunds will be issued for failure to attend or late arrivals.
Changes and Cancellations by Providers
Third-party providers reserve the right to alter or cancel Experiences due to weather, safety, or other circumstances beyond their control.
In the event of cancellation by the provider, you will be offered a suitable alternative or a full refund.
GBAC is not liable for any additional costs incurred due to such changes or cancellations.
Participant Responsibilities
You are responsible for ensuring you are physically and mentally fit to participate in the Experience.
You must comply with all instructions and safety guidelines provided by the third-party provider.
You are responsible for bringing appropriate equipment, clothing, and supplies as specified in the Experience description.
Liability
Participation in Experiences involves inherent risks. By booking, you acknowledge and accept these risks.
GBAC accepts no liability for injury, loss, damage, or expenses incurred as a result of your participation in any Experience, except where required by law.
Any claims or complaints regarding the Experience should be directed to the third-party provider.
Insurance
We strongly recommend you obtain suitable travel, health, and personal accident insurance before participating in any Experience.
Data Protection
We will process your personal data in accordance with our Privacy Policy and applicable data protection laws.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
By booking an Experience with GBAC, you confirm that you have read, understood, and agree to these Terms and Conditions.